The calibration of intent
The blind spot/capability gap for most AI transformation programs is what strategic design disciplines (systems/service/org design) excel in: generating alignment through involvement and participative orchestration.
“The purpose of singular central standards is to document the calibration of intent that results from a social process of cooperation. It can’t be forced, so it’s not about imposing control or even saving cost. Knowledge is fundamentally individual, it has to work by voluntary cooperation of everyone involved.”